Refund Policy

1. No Refund Policy

AutoJuke, operated by Codemax-Digital Inc., maintains a strict NO REFUND policy. All purchases of credits, subscriptions, and services are FINAL and NON-REFUNDABLE.

By completing any purchase, you explicitly acknowledge and agree that:

• You understand the nature of our digital services
• All sales are final and no monetary refunds will be issued
• Credits are consumed immediately upon use
• You have reviewed our service capabilities and limitations
• You accept full responsibility for your purchase decisions

2. Automatic Credit Restoration (NOT Refunds)

The ONLY exception to our no-refund policy is automatic credit restoration to your account balance in case of technical failures:

• Failed AI Generation: Credits restored to account if music generation fails due to our system errors
• Failed Image Generation: Credits restored to account if visual content generation fails due to our system errors
• System Downtime: Credits restored to account for services affected by extended outages exceeding 24 hours

Important: Credit restoration is NOT a refund. Credits are returned to your account balance and cannot be converted to cash or refunded to your payment method.

3. What Is NOT Eligible for Credit Restoration

Credits will NOT be restored for:

• Successfully generated content you're unsatisfied with
• Changes of mind or business direction
• User error in content parameters or settings
• Third-party platform policy violations (e.g., YouTube strikes)
• Content that doesn't meet your personal expectations
• Economic hardship or financial difficulties
• Accidental purchases (all purchases require explicit confirmation)
• Duplicate purchases (user error)
• Subscription renewals (clearly disclosed automatic billing)

4. Subscription Terms

Subscription policies:

• No pro-rated refunds: Cancellation takes effect at the end of current billing period
• Automatic renewal: Subscriptions renew automatically unless cancelled
• Immediate access: You receive immediate access to credits upon payment
• No partial month refunds: Monthly subscriptions are billed in full regardless of usage
• Cancellation: You may cancel at any time but remain responsible for current billing period

5. Chargeback and Dispute Policy

We will vigorously contest all chargebacks and payment disputes.

• All transactions are logged with detailed records
• Service delivery is tracked and documented
• Users must agree to these terms before any purchase
• Fraudulent chargebacks will result in immediate account termination
• We maintain comprehensive evidence for dispute resolution
• Legal action may be pursued for fraudulent disputes

Before initiating any dispute with your payment provider: Contact our support team first. However, understand that our no-refund policy remains firm regardless of circumstances.

6. Service Delivery and Acceptance

By using our service, you acknowledge:

• AI-generated content quality varies and is subjective
• Service is delivered immediately upon credit consumption
• You have tested our service with free credits before purchasing
• Technical specifications and limitations are clearly disclosed
• You accept the inherent variability of AI-generated content

7. Free and Promotional Credits

Special terms for promotional credits:

• Welcome credits (50 free credits) have no cash value
• Promotional credits cannot be refunded or converted to cash
• Bonus credits are part of package deals and cannot be separated
• All promotional credits expire according to their specific terms

8. Legal Remedies and Limitations

By agreeing to these terms:

• You waive any right to monetary refunds
• You agree to resolve disputes through our documented support process
• You acknowledge that services are delivered as described
• You understand the digital nature of our services
• You agree that chargebacks constitute breach of this agreement

9. Contact and Support

For technical support (not refund requests):

• Email: Loading...
• Response Time: Within 24 hours during business days
• Support Scope: Technical issues and account assistance only

Note: Support requests for refunds will be declined with reference to this policy.

10. Policy Acknowledgment and Binding Agreement

This Refund Policy is a binding agreement between you and Codemax-Digital Inc. By making any purchase or using our services, you confirm that:

• You have read and understood this entire policy
• You agree to the no-refund terms
• You acknowledge that all sales are final
• You understand the consequences of initiating chargebacks
• You accept our right to contest any payment disputes

This policy may be updated at any time. Continued use constitutes acceptance of any changes.

11. Company Information

Codemax-Digital Inc.
Website: https://autojuke.com
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